**WARNING**

You have just logged into the website https://wearluxmed.com/ of the company LUXMED WEAR CO.

Please read the following provisions carefully as they constitute a contract establishing the general terms for products and services from the electronic catalog (or store) of the company LUXMED WEAR CO. The “click” you perform after filling out your order form constitutes the validation of your order and will be an irrevocable acceptance of these general conditions. Consequently, you can only order products or services if you accept the conditions outlined below.

1. **Preamble**

The following general terms of sale govern all transactions made on the web catalog of LUXMED WEAR CO. Any order placed on this site implies the customer’s unconditional and irrevocable acceptance of these conditions.

2. **Purpose**

This contract is a distance contract that aims to define the rights and obligations of the parties regarding the sale of products from the company LUXMED WEAR CO on the Internet, through the secure online payment platform of the Interbank Monetary Center.

https://wearluxmed.com/ is a registered service and trademark by LUXMED WEAR CO.

3. **Definitions**

In the context of the contract, each of the expressions mentioned above shall be understood in accordance with its definition, namely:
– **”Distance contract”**: any contract concerning goods or services between LUXMED WEAR CO and a Consumer within the framework of a system of remote sales or service provision organized by LUXMED WEAR CO, exclusively using the Internet until the conclusion of the contract, including the conclusion of the contract itself.
– **”Consumer”**: any natural person who, in this contract, acts for purposes that do not fall within the scope of their professional activity.
– **”Order form”**: a document indicating the characteristics of the Products ordered by the Consumer and which must be signed by them through a “double click” to commit.
– **”Order”**: the act by which the Consumer undertakes to purchase Products and LUXMED WEAR CO to deliver them.

4. **Product**

All products present in the catalog are marketed until stocks are exhausted. LUXMED WEAR CO reserves the right to remove an item from the catalog without notice. It cannot be held liable for compensating or canceling an order due to the impossibility of using the purchased product for reasons of incompatibility with the buyer’s existing hardware.

5. **Placing an Order**

After finding the product(s) of interest, click the “order” button, and the product will be added to your order form. You can modify your order form at any time and return to the catalog by pressing “continue shopping.” When you have finished your purchases, validate your order by clicking the “pay” button. In case of an error on your part during your order form input, we recommend sending a cancellation request by email within 24 hours. After the cancellation by LUXMED WEAR CO, you can place a new order.

6. **Prices**

The prices mentioned in the catalog are in Moroccan dirhams excluding tax, valid at the time of consultation by the customer, and those in force at the time of the order. VAT is calculated in the order form based on the applicable rate on the day of the order. The order form and transactions are made in Moroccan dirhams. Any change in the rate will automatically be reflected in the product prices.

7. **Order Execution**

The order will be executed at the latest within 7 days from the day following the day the Consumer placed the order. In case of unavailability of the ordered Product, the Consumer will be informed as soon as possible and will have the option to cancel the order. They can then choose either a refund of the sums paid within thirty days at the latest from their payment or an exchange of the Product.

8. **Delivery**

Delivery is not provided by LUXMED WEAR CO. The customer will pick up the merchandise at the delivery address indicated on their order form. Products are delivered to the address provided by the Consumer on the order form. The Consumer must check the goods upon delivery and report any damage to the carrier on the delivery note and to LUXMED WEAR CO within one day. Upon request, the Consumer can receive an invoice at the delivery address by selecting the option provided on the order form. How much does delivery cost? Shipping costs are the responsibility of the buyer. – In Morocco and abroad, they are based on [LOGISTICS COMPANY NAME] rates for registered mail. – Our rates include VAT and are calculated based on the weight of the products. – The cost of transporting your delivery is indicated on your invoice. – It decreases with the quantity ordered. It is best to combine your orders. What are the delivery times? After receiving your payment, your order is shipped within 48 hours, subject to available stock. In Morocco and abroad, items will be sent to you by registered mail. Any delays shall not give rise to damages, cancellation of the order, or refusal to accept delivery.

9. **Payment Method**

To pay for your order, choose the payment method offered by LUXMED WEAR CO on the payment page. In this case, the transaction for debiting your account is made on the day following the date of delivery confirmation. Your online payments are secured by the Interbank Monetary Center (CMI), which provides a fully secure payment service. The Consumer guarantees LUXMED WEAR CO that they have the necessary authorizations to use the chosen payment method when validating the order form. In case of payment by credit card, the provisions regarding fraudulent use of the payment method provided in the agreements between the Consumer and the card issuer and between LUXMED WEAR CO and its bank apply.

10. **Data Confidentiality**

The information requested from you is necessary for the processing of your order and is treated confidentially. You have the right to rectify the data concerning you.

11. **Cancel an Order Paid by Credit Card**

12. **Returns and/or exchanges**

Returns and/or exchanges of products from countries other than Morocco cannot be carried out at the moment, due to the export conditions of our uniforms.
Please consider this information when making your purchases.

13. **Guarantee**

All products sold in the catalog are guaranteed against manufacturing defects and material defects. The duration of this warranty is at least one year (from the invoice date). In the case of the return of non-defective equipment, transportation and handling fees may be charged to the customer. This warranty does not cover damages resulting from accidents, misuse, or negligence.

14. **Proof of Credit Card Transactions**

The data recorded by CMI on the online payment platform on behalf of LUXMED WEAR CO constitutes evidence of commercial transactions between you and LUXMED WEAR CO.

15. **Force Majeure**

LUXMED WEAR CO is only bound to fulfill its obligations to the extent that no force majeure event impedes them.